Legal
Privacy Policy
Effective date: [DATE — set at launch]. This policy covers visitors to this website. Client Protected Health Information (PHI) is governed separately — see the note immediately below.
Website data vs. client PHI. This policy governs data about website visitors (forms, analytics, cookies). PHI that clients entrust to Claimie in the course of services is governed exclusively by HIPAA and the Business Associate Agreement executed with each client — see our HIPAA Compliance & Security page. Please do not submit PHI through this website.
1. Data we collect
Information you submit through forms (name, practice/company, role, state, claim-volume and AR ranges, email, phone); technical data collected by analytics tools (pages viewed, approximate location, device/browser type); and cookie identifiers described below.
2. How we use it
To respond to your inquiries, schedule and deliver the Recovery Audit, send requested resources, improve this website, and — with your consent where required — send relevant communications. We do not sell personal information.
3. Cookies & analytics
We use essential cookies for site function and analytics cookies (e.g., GA4) to understand aggregate usage. You can control cookies through your browser settings. [If advertising pixels are deployed, disclose them here and update the state-law section — counsel review.]
4. Retention
Lead and inquiry data is retained while relevant to a current or prospective business relationship and then deleted or anonymized on a periodic schedule. [Set specific retention periods with counsel.]
5. Your rights (CCPA/CPRA and other state laws)
Depending on your state of residence, you may have rights to know, access, correct, delete, and limit certain uses of your personal information, and to opt out of sale/sharing (we do not sell or share personal information as those terms are defined by the CPRA). To exercise any right, email hello@claimie.ai. [PLACEHOLDER — counsel to finalize state-specific disclosures: CA, CO, CT, VA, UT, TX, OR, MT, and others as applicable.]
6. Service providers
We share visitor data only with service providers that operate this website, our CRM, and our analytics — under contracts limiting their use of it to providing those services.
7. Contact
Privacy questions: hello@claimie.ai. [Add mailing address before launch.]